Your well-being is our priority

Wbaji Responsible Gaming — our guide to playing safely

Wbaji believes gaming is entertainment, not a source of income. We are committed to the mental well-being and financial safety of every player.

18+ Only
Deposit limit control
Self-Exclusion Feature
24/7 Support

Why is responsible gaming important?

When enjoyed in the right way, online gaming is a great form of entertainment. However, losing control can have a negative impact on your personal life and finances. That is why responsible gaming is a top priority at wbaji.

We want every member to play in a healthy, balanced, and enjoyable way. wbaji's Responsible Gaming program is designed to help you stay in control — at any time, whenever you need it.

Gaming addiction is a real problem that can affect anyone. With the right tools and awareness, however, it is entirely preventable. The information and tools below are here for you.

Keep in Mind: Responsible gaming means keeping gaming as entertainment and never letting it become harmful. It is not a sign of weakness — it is a sign of good judgment.

Need Help?

If you feel gaming is affecting your life, contact us now.

Live Chat — Available 24/7
Speak with Our Bangla-Speaking Team
Response time: within 3 hours

Wbaji Responsible Gaming Tools

Use our free tools to keep your gaming in check

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once a limit is set, it cannot be increased for at least 24 hours.

Active immediately
Session Time Limit

Set a session time limit before you start playing. You will be automatically logged out when the time is up, and you will receive a reminder to take a break.

Customizable
Cooling-Off Period

If you need a short break from gaming, take a cooling-off period of 24 hours to 6 weeks. You will not be able to log in during this time.

Flexible duration
Self-Exclusion

To step away from gaming for an extended period, self-exclude permanently or for 6 months or 1 year. Your account will be completely inactive during this time.

Long-term protection
Loss limit

Decide in advance how much you're willing to lose within a set period. Once you reach that limit, you won't be able to place any more bets — reducing the risk of chasing losses in the heat of the moment.

Financial protection
Reality Check

Pop-up messages will appear at regular intervals showing how long you've been playing and how much you've spent. This helps you stay aware.

Automatic Reminders

Why is responsible gaming important?

Learn the core principles of safe gaming at wbaji

Play Within Your Budget

Only play with money you can afford to lose — funds that won't affect your daily life. Never gamble with money set aside for rent, food, or bills.

Play for Entertainment

See gaming as a source of fun, not income. Every game is random — there is no guaranteed way to win.

Set a Time Limit

Decide how long you will play before you start. Set aside time for family, work, and hobbies, then plan your gaming around that.

Do not chase your losses

Trying to recover lost money by placing bigger bets is known as "Chasing Losses." It's one of the most harmful habits in gambling.

Talk to a Loved One

Talk openly with family and friends about your gaming. If they express concern, take their words seriously.

Asking for Help Is a Sign of Strength

Seeking help to control your gaming is not a weakness. wbaji's support team is always here for you.

Check Yourself

Read through the questions below and answer them honestly. If you answer "yes" to most of them, consider reaching out for support.

1

Are you spending more time or money on gaming than you planned?

2

After a loss, do you bet more to try to win your money back?

3

Has gaming affected your family life, work, or studies?

4

Have you taken on debt or cut essential expenses to fund your gaming?

5

Do you feel restless or stressed when you are not gaming?

6

Do you hide your gaming from family or friends?

If you answered "Yes" to 3 or more questions Speak to our support team or use the self-exclusion tool.

How Do I Self-Exclude?

The self-exclusion process at wbaji is simple and takes effect immediately:

1
Log in to your account

Sign in to your wbaji account and go to Account Settings.

2
Open the Responsible Gaming section

Click on the "Responsible Gaming" option.

3
Choose Self-Exclusion

Choose a duration — 6 months, 1 year, or permanent. Then confirm.

4
Account will be closed immediately

Your account will be locked immediately upon confirmation. No logins will be possible.

5
Contact Support

For issues or further assistance, email us at [email protected].

Any active bonuses or promotions will be cancelled during self-exclusion. However, your verified balance can still be withdrawn.

How do I recognize the signs of gaming addiction?

Gaming addiction and Problem Gambling typically develop gradually. Most people do not realize how deep in they have gone. Watch out for the following signs:

  • Thinking about gaming constantly throughout the day and feeling anxious when unable to play
  • Repeatedly trying but failing to cut back or stop gaming
  • Lying to family or friends to hide financial problems
  • Placing larger bets in hopes of recovering lost money
  • Gaming causing harm to your work, studies, or relationships
  • Feeling unable to relax or experiencing low mood without gaming

Keep in Mind: Experiencing these signs is not a character flaw — it is a health issue, and help is available. wbaji is always here for you.

wbaji Age Verification Policy

Wbaji strictly prohibits anyone under 18 from using the platform. Date of birth is verified at registration, and age must be confirmed via a national ID or passport before the first withdrawal.

If we suspect an underage person is attempting to access the platform, we will close the account immediately. Parents and guardians are advised to use parental control software on their devices.

Build Healthy Gaming Habits

Responsible gaming does not mean quitting. It means enjoying gaming within healthy limits. Here are some practical tips:

  • Set a budget before you play and stick to it
  • Set a daily or weekly limit on how long you'll play
  • Never play while under the influence of alcohol or when you are tired
  • See a win as a pleasant bonus, not something to expect
  • Take regular breaks and spend time with family and friends
  • Spend time on other hobbies and activities outside of gaming

Support Resources

If you or someone you know is struggling with a gaming problem, take the following steps:

  • Contact wbaji via Live Chat
  • Activate Self-Exclusion or a Cooling-Off Period
  • Let a Trusted Family Member Know
  • Seek Advice from a Mental Health Professional

Email: [email protected]
Live Chat: Always Open

Quick tips

Play for Entertainment Only
Set a Budget Before You Play
Take Regular Breaks
Never gamble with borrowed money
Don't Chase Your Losses
Don't Play Under Stress

Responsible Gaming FAQ

Find answers to common questions here

No, self-exclusion will not affect your verified balance. You can withdraw that balance at the end of the self-exclusion period or when your account is closed. However, any active bonuses will be cancelled as their wagering requirements will not be fulfillable.

Lowering your deposit limit takes effect immediately. However, a request to increase your limit will only take effect after 24 hours. This delay is intentional — it gives you time to reconsider before an impulsive decision becomes final.

A cooling-off period is a temporary break — typically from 24 hours to 6 weeks — after which your account is automatically reactivated. Self-exclusion is long-term — 6 months, 1 year, or permanent. Permanent self-exclusion cannot be reversed and the account cannot be reopened.

Start by talking to them with empathy and without judgment. Reach out to the wbaji support team — we can offer guidance. Encourage them to self-exclude or seek help on their own. Consulting a mental health professional is also a positive step.

Yes, all of wbaji's responsible gaming tools — deposit limits, session time limits, cooling-off periods, self-exclusion, loss limits, and reality checks — are completely free to use. There is no charge for using any of them.

Play responsibly, and come back for the fun

Keep your gaming healthy and fun at wbaji. Register today and take advantage of our Responsible Gaming tools.

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